Dispatch time: Most pieces will be dispatched within 5 working days. However, please get in touch if your order is urgent as my jewellery is made to order, and could in some cases take up to 14 days to dispatch.
Delivery time (UK Orders): Shipping within the UK is included in the price and is sent by Royal Mail Special Delivery (Monday-Friday) to guarantee you piece of mind when you make a purchase from Elouise Makes!
Delivery time (International Orders): All International orders are posted by Royal Mail Signed/Tracked. Please allow 6-8 weeks after dispatch for your order to arrive. On the rare occasion that your order doesn’t arrive, I will do our best to locate your missing parcel. Sadly I cannot refund you or post out a replacement until I receive either the missing item or the compensation from Royal Mail. The customer is responsible for Customs/Import Charges.